Terms and conditions
Reservation and deposit
We look forward to receiving your written reservation. This is considered binding once we have received the deposit of 30% of the total amount by bank transfer. We will then send you a formal booking confirmation.
Payment
The balance can be paid by bank transfer before your arrival or in cash upon arrival.
Tourist tax
In addition to the stated price, a local tourist tax of €2.50 per person per night applies. Children under the age of 14 are exempt.
Cancellation policy
There is no right of withdrawal under the Italian Consumer Protection Code. However, in accordance with Article 1382 of the Italian Civil Code, we offer the following cancellation terms:
For cancellations made up to six weeks before arrival, the deposit will be retained. For cancellations made within six weeks of arrival, or in the event of a no-show, the cancellation charge is 100% of the total booking price. In the event of late arrival or early departure, the full amount for the entire booked stay must be paid.
Official travel advisory
If an official travel advisory is issued for our area, you can cancel your booking free of charge up to 14 days before your arrival. In this case, any deposit you have already paid will be credited towards a future stay and will remain valid for one year. The deposit cannot be refunded.
Travel cancellation insurance
We recommend taking out cancellation cover when making your booking to help you plan your holiday with peace of mind. This will cover any potential cancellation costs. Further information on travel cancellation insurance can be found at
Europäischen Reiseversicherung.
Pets
Pets are not permitted. We thank you for your understanding.
Check-in and check-out
Your holiday apartment will be available from 3 pm on the day of your arrival. On the day of departure, we kindly ask you to vacate the apartment by 9:30 am.
Minimum stay
During the high season, the minimum stay is 7 nights. The standard arrival and departure day is Saturday.
Smoking
All apartments are non-smoking. Smoking is prohibited throughout the house.
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SPRING &
SUMMER
As soon as the Alpe di Siusi comes back to life, the Sciliar region becomes the perfect setting for carefree, active days. Spring brings mild temperatures, meadows filled with flowers and panoramic tours through a landscape that grows more colourful by the day. In summer, the region offers a wide range of activities: hiking, biking, climbing, horse riding, golfing, swimming and paragliding. There is something for everyone, from gentle strolls to challenging hikes. Traditional mountain huts, sunny spots and spectacular views of the Dolomites provide the perfect opportunity to pause and simply enjoy the moment.
Autumn &
winter
When the Sciliar region is bathed in warm golden hues and the views become especially clear, it is the perfect time for leisurely hikes, peaceful bike rides and relaxing days in the crisp mountain air. With the first snowfall, the area around the Alpe di Siusi transforms into a varied winter paradise. Skiing, cross-country skiing, winter hiking, snowshoeing and tobogganing offer plenty of variety, all against the impressive backdrop of the Dolomites. Each day of your holiday is a new experience, sometimes active and sporty and sometimes peaceful and atmospheric, but always special.